Shipping Info
At Elae Power, we pride ourselves on our speed and focus. We aim to get your items delivered as quickly as possible. Most orders will be processed within 24 to 48 hours - excluding weekends and holidays.
Please refer to the table below for an estimate of shipping costs and delivery times.
| Country | ORDER VALUE (USD) | SHIPPING CHARGE (USD) | DELIVERY TIME |
| United States | $0.00-$49.99 | $5.00 (Ground Shipping) |
5-7 Business Days |
| $50.00-$149.99 | FREE (Ground Shipping) | 5-7 Business Days | |
| $0.00-$149.99 | $9.99 (Express Shipping) | 3-7 Business Days | |
| $150.00 and up | FREE (Express Shipping) | 3-7 Business Days | |
| Outside of the United States | $0.00-$249.99 | $24.99 (Express Shipping. Duty included) | 3-7 Business Days |
| $249.99 and up | FREE (Express Shipping. Duty included) | 3-7 Business Days |
Tax & Import Duties
Sales tax is included in the price stated on our website. We cover any customs and import duties on orders up to $2,500. If you happen to be asked to pay any customs or import duties, please contact our Customer Care team with proof of payment and we will refund charges when applicable. In certain cases, orders exceeding $800 may be subject to customs clearance which may cause a delay in shipping.
Orders placed from outside the United States may be subject to customs and import duties.
*Please contact us if you plan on making an order exceeding $2,500.